At Artbhutan, we pride ourself on the quality of our product and our dedication to customer satisfaction. We allow up to 10 days to return the items purchased from us. But, it must quality following conditions.
Return and Exchange
1. UNUSED PRODUCT AND IN THEIR ORIGINAL PACKAGING
All products must be returned in their original condition, to should be in the original package. Please note we do not accept the return on perishable goods such as food, items that are opened from the package and used.
2. WARRANTY COMPLAINTS -PRODUCT IN USE IS NOT SATISFACTORY FOR THE INTENDED PURPOSE
- Please note we will not accept return:
- Perishable goods such as food and drink
- Products not properly maintained
- Based on our assessment, artbhutan team retains the right to accept or refuse the return and will choose the adapted solution (exchange, partial or full refund).
Note: You can only return the product for replacement, if requested for refund, all the bank charges and fees will be deducted from the same.
WHEN WILL I RECEIVE MY REFUND
- Refund will be initiated within 24 hrs from when the products were picked up/dropped at the store, you should get an e-mail confirmation that the refund is initiated
- Within 5-7 business days from the date of initiating a refund, you should receive a refund via the initial method of payment used to place the order
Any issue faced during this stage please drop a mail to firstname.lastname@example.org